About JWA

JWA Consulting pioneered the application of the Toyota Production System (TPS) to healthcare in 1995. Today we build on our Lean consulting success in other diverse industries, such as aerospace manufacturing and software development, to drive waste out of healthcare processes. Our focus on Lean healthcare has helped clients achieve dramatic improvements in operational and clinical quality, costs, healthcare access, employee and patient safety, and physician/staff engagement.

We partner with Lean healthcare clients in extraordinary ways. We begin by asking, “How can we ensure that your healthcare organization continues to drive out waste long after the Lean consultant leaves?”

With more than a decade of experience implementing Lean in healthcare, we have come to understand that the keys to success lie not in a set of methods and tools but in the systems that drive improvement. We refer to this as the Lean healthcare system.